Safe, secure and easy to use. Click to expand. Step 1 unplug your DVR and disconnect it from your TV. I had 6 shows recorded on 12/28, 1/1, 1/3, 1/5, and 1/6 (2), and the shows from 1/1, 1/3, and 1/5 disappeared from the DVR directory on the box, but still show in the My DVR directory online (family now bringing out torches and pitchforks). Directv and comcast are now choosing to disallow their DVR's, which you pay for, the fast forward and other functions which allow skipping commercials. This really sucks! Go to Manage recordings at the bottom. Why did I lose my DVR recordings disappear? What happened to it? Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Then about 3 weeks ago, time warner did an upgrade & we thought we lost everything we recorded. How do I delete a saved/recorded program? Here are the direct methods provided by Dish DVR for the user. Scroll down to Devices. Select the recordings you want to retrieve. Besides, Why won't my DVR let me […] Why did my DVR recordings disappear dish? … When you schedule a new show to record, your DVR will check to make sure there is enough room on your hard drive. We will preview a list of recently deleted and missed recordings. Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. This is where you select how you want the typical recording saved, i.e. Select DVR lost and found option there. All my protected recordings disappeared. Yesterday it happened again. Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. We will preview a list of recently deleted and missed recordings. Safe, secure and easy to use. You had to hit "list" on the remote to view what shows we taped. Go to the one/ones your having issues with and check to see what you have set on number of recordings to keep in recording options. Why are my recorded shows disappearing? Only my later recordings showed on Xfinity Stream. Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. "until the disk is full" or "I choose to delete." Hope this helps.. Left arrow to the menu on the left. If you have lost the videos from the external HD, you can recover the same with a secure video recovery tool. It's as though you overlaid the DVR recordings with the cloud version. There you go, problem solved. If you can't view pre-recorded shows, this defeats one of its major purposes. 100% read-only program. When three white dots appear on the screen, unplug the DVR again. In the DVR panel, go to my recordings and drop them down using the arrow/red button. Learn how long your DISH Network DVR will keep your recordings.Visit www.sterlingsatellite.com for more information on DISH Network DVRs. Shows are only kept until more room is needed, however you can protect shows from deletion from the Recorded TV category. When I called support I got a very empathetic Level 1 agent, and stayed on . Restore dish DVR recordings disappeared from any Dish DVR such as Hopper with a sling, Hopper Duo, TiVo Bolt or any other VIP DVR model. If the DVR hard drive is going bad, or having issues, the box may have reset itself. The best you'll be able to do is start checking on the availability of your lost programs On Demand and the Contour website . (you then follow the simple on-screen prompts, select your box, press right arrow, etc). Then it will be visible under the Continue Watching menu even when it disappears from the playlist. Plug in the receiver and DVR. Press the DVR/Menu button on the remote. I have estimated that. Preview recoverable recordings within the preview screen of the software before final recovery. Repeat this process two more times. I find that strange and weird. Wait 10 seconds. Dish provided the receiver with DVR and it is approx 2 years ols. First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. Why does my new hd dvr fail to record some shows when according to the dvr record list they have been recorded. How do I record a program? Before the update, my DVR had quite a few older recordings that did not show on Xfinity Stream. Press list. When three white dots appear on the screen, unplug the receiver/DVR again. After the update, I lost most of my DVR recordings. Why are my recorded shows disappearing? You will see the recently deleted recordings. I will call Insight tomorrow but they are so stupid when it comes to any tech issues. After selecting your desired recordings, simply click on the Restore tab. I've had numerous power outages lately and while the DVR couldn't record during that time, I did not lose any previously recorded programs and my scheduled recordings were intact. It was about 96% full with lots of saved stuff before that first cryptic message came up. I am not a very happy camper! Highlight the Manage Recording menu, and select "History". Hope that helps. See if that helps. Only my later recordings showed on Xfinity Stream. I - Answered by a verified Electronics Technician. Why did my DVR recordings disappear dish? Solution#1 Recovery from Deleted Recordings folder. Step 2 pick up the DVR and walk to the closest window Step 3 open the window and tossed the brick out the window! 26. Press MENU button, then select Customer Support -> In Home Agent -> Set Top Box Auto Correction. That locks the DVR to only the programs recorded on it. Solution#1 Recovery from Deleted Recordings folder Press the DVR/Menu button on the remote. Lost all the recordings on the HD. What is the picture quality of recorded programs? So there are chances to recover files from there using the following steps: Double press MY DVR on Spectrum remote. In the list on the right, go to Typical recording Preferences. Dish provided the receiver with DVR and it is approx 2 years ols. Preview recoverable recordings within the preview screen of the software before final recovery. Why does my DVR Say unavailable? Go to My Recordings > Edit > Select recording > Transfer to External Drive. The live chat person was probably saying you won't be able to recover your lost, recorded programming because your DVR stores content on the local, receiver hard drive rather than a cloud network. 0 0 dcd Expert • 20.7K Messages 8 y ago They sent me a new DVR and sure enough, just as you posted, when I connected my HD to the new DVR I lost everything on the HD. Method 3. Went to the series settings and some were switched to keep 1 recording causing them to erase the next time a new show came on. when i go to play the recording back i Iphone 3g jailbreak phone after deleting cydia it not shows any network only shows a bar and no service and not show any carrier optio in setting? To view your equipment information, sign in to My Account and you'll be taken to the TV Service page on the Services tab. All of my recordings in my DVR are gone. If something has disappeared, use Search on the show. Unplug the receiver or DVR power cord from the wall or back of the box. 1. programs, including several pay-per-view movies and some programs I. have not yet viewed or seen all the way through. Then I hit the DVR button again and tried to playback the show a second time. Step 4 call 1-800-531-5000 and get a DirecTV technician out there . this to be over $100 of programming. CLR1000 +5 more. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. from Dish Network, but doubt one will be forthcoming. I have all the shows recorded on the newest DVR so it being outdated isnt' the problem. Step 3. When you move, you may be able to take your DVR recordings with you depending on your equipment and new address. How do I record a future-scheduled program on TV? Though deleted recordings not found in DVR, the deleted recordings are still on the drive. 2. I went to watch That 70's Show recorded tonight and it froze on a blank screen. After looking around at the menu a bit, it seems that on two of the DVR's, someone had set the list to be flitered by the local list. Select DVR lost and found option there. This could be due to a corruption or virus infection in the external hard drive. It's as though you overlaid the DVR recordings with the cloud version. End result: Lost all the recordings on the DVR. Plug the DVR back in. for some reason my DirecTV app isn't listing all the stuff I'm recording, it's only letting me watch it if that show is on demand. I expect a very generous refund. 0 0 Trishgt02 Contributor • 3 Messages 3 years ago Basically, if you're using a Genie HD DVR, it has an internal hard drive for saving a great number of recordings, shows, and videos. If you have lost the videos from the external HD, you can recover the same with a secure video recovery tool. Originally Answered: Wonder why you can't fast forward through commercials anymore even when you have recorded the content on the DVR you are renting? Dish, this has been broken for months, please fix this issue!!! They can be recovered, at least temporarily, by resetting the Genie, or finding them in the Genie's "Recording History" menu. If anybody has a way to fix it so the app shows the stuff I recorded that would be nice. Follow the below ways to protect your dish recordings from getting lost or permanently deleted. Before the update, my DVR had quite a few older recordings that did not show on Xfinity Stream. I would contact Verizon directly for troubleshooting this issue. The tech support people told me my DVR internal hard drive must have gone bad (7232 P2). Transferring Your DVR Recordings. Re: my DVR says Capacity full, however i have nothing recorded. Transfer your favorite videos to an external hard drive. I have a DVR 510. … When you schedule a new show to record, your DVR will check to make sure there is enough room on your hard drive. Why did my DVR recordings disappear? Move the recording to a folder to protect it from automatic erasure. I - Answered by a verified Electronics Technician. Though deleted recordings not found in DVR, the deleted recordings are still on the drive. 0 bruce4469 Mentor • 55 Messages 8 y ago Thank you, and sorry to hear there is no past history. It has been downhill since then and my recordings are still disappearing. Recover Deleted DirecTV Shows from Hard Drive. Step 4 call 1-800-531-5000 and get a DirecTV technician out there to install a superior service you will enjoy it for many years to come! We use cookies to give you the best possible experience on our website. Plug the receiver/DVR back in on the third time and leave in. 3.3K views Are you sure they're actually being deleted? Now the new box is doing the same thing. Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. Most of the time, the Dish Anywhere 'My Recordings' list is incomplete with many missing shows and missing recordings. Last night, Dish Network erased all my saved. From My Recordings Press the DVR . Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. How do I watch a recorded show on Dish? 0. Shows are only kept until more room is needed, however you can protect shows from deletion from the Recorded TV category. A few things we do to mitigate this issue: Check the Recording History frequently, and start to play anything that recorded. Select "My Recordings" from the menu.Scroll to the left until you find the timer for the series recording you want to delete. This could be due to a corruption or virus infection in the external hard drive. I would say if they are gone they are gone. Stellar Photo Can I record a program in Dolby DigitalTM 5.1 on my DVR? We use cookies to give you the best possible experience on our website. Why are my recorded shows disappearing? Shows are only kept until more room is needed, however you can protect shows from deletion from the Recorded TV category. Find the deleted recordings in the list and restore them immediately. There's a bug in the current Genie DVR software that causes recordings to go "missing" from the List. We have 2 dvr's & the one didnt record anything for over 2 weeks because it lost its signal so it was not receiving anything to record until i rebooted it. Restore dish DVR recordings disappeared from any Dish DVR such as Hopper with a sling, Hopper Duo, TiVo Bolt or any other VIP DVR model. 05-11-2011 11:04 AM - edited 05-11-2011 11:10 AM. Ok, so I thought that the reboot of the DVR's fixed it, but as it turns out, 2 of the 4 systems did not come up with the missing programs. Just like when a computer hard drive starts having issues. After the update, I lost most of my DVR recordings. This seriously limits the usefulness of Dish Anywhere. I typed in a channel number and it came alive again. ( on side panel on H25 receivers). None of the previously recorded shows/movies are listed. If the user knows about the proper methods for the recovery of deleted recordings, then he can avoid frustration and inconvenience. This is a peer to peer community. 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