contour cable box not working

This may take up to 10 minutes. Plug in the HDMI cable and then the power cord. Your box needs to be connected to an active cable outlet to work. chwdr3..maybe you need to re-program the Contour remote and re-check the instructions that give the numeric number for the Samsung. Turn the TV off. cox mini-box trouble shooting 04/19/2016 at times, it may be required to reset the cable box in order to restore service, or resolve issues. A quick reboot might fix it- just unplug the power cord from the wall, wait about 20 seconds, then plug it back in. It may take up to 10 minutes to fully reset. The Contour receivers may not be linking together. Link to comment. A - Plug in your Contour box. If the cable used to connected the TV and the cable box is not connected properly. Posted July 7, 2016. I hope this info will help. Link to comment. Learn how to troubleshoot and restart your Cox cable box with this video.Get Contour TV Help - Cox Supporthttps://www.cox.com/residential/support/tv.htmlOrde. The main box IR pickup is pretty center, and you can see it with a strong light. Solved! One box, on the TV we use the most in the family room, (a new smart TV -- samsung qled) is giving us trouble. I was told to contact my cable provider to see if there was an update sent that could have stopped the remote from working with the cable box. Hello all, I have a mounted tv (samsung) over my fireplace and mantle. Look on the remote that controls your cable and locate a button that says Menu, which is usually at the top or in the middle of the remote. The client emitter is about an inch in from the side power LED, you can not see it. Timj3371 over 7 years ago. In today's guide, we'll give you the needed troubleshooting steps to fix this issue. Posted July 7, 2016. Posted by 4 years ago. If you have a cable box connected via HDMI to a Smart TV, ensure you select the correct HDMI input with the remote to watch the cable box. if resetting the mini box does not resolve the issues, follow the . I started having issues the first week after install.I would notice when turing off the box and tv come back serval hours later. 10 Follow these steps to resolve the issue. Contour box. TV programs that are actively recording will be interrupted. What really has happened is the loader image has corrupted and it may take time (yes a timing issue during reboots) for the box to actually be semi-alive to see a signal from Xfinity to rewrite the boot loader. You can also try connecting your Contour box to another cable outlet in your home. Turn the TV on. Allow the equipment to restore service. As your cable box restarts, the lights on the display will blink or it will say "Boot." You may also see a loading bar or icon on your TV screen while the box restarts. The issues with Cox Advanced TV or Cox TV are quite similar to the internet - whether the issue is with the Contour Box, Mini box, or Cox TV channels. Each morning when turning on either "All power" or just the "TV power" button, the TV isn't recognizing the HDMI source of the cable. This may take up to 10 minutes. To control your STB, make sure to point the remote control directly towards the Cable/Satellite box. wait 60 - 90 seconds, and re-insert power plug.it may take up to 5 minutes for the box to reset. If rebooting your Contour box does not resolve your issue, try rebooting your Gateway by following the same steps you did when rebooting your . Plz like it worked and dislike it. The client emitter is about an inch in from the side power LED, you can not see it. Contour TV prices start as low as $ 69.99 per month for 12 months . 3 boxes seem to work fine. 9. Solved! Reboot your Contour Stream Player. Why is my contour cable box blinking Is your Cox panoramic WiFi not working and you can't find a decent guide on what to do online? Press the TV button, then select Power. The main box IR pickup is pretty center, and you can see it with a strong light. It may take up to 10 minutes to fully reset. In today's guide, we'll give you the needed troubleshooting steps to fix this issue. Same problems occurred. TV Cox contour 2 client box not working. From the Contour Stream Player, unplug the HDMI cable. That number changed on the new 2 remote. Allow the cable box 5-10 minutes to fully reset. Functions that require the user to long press or press and hold the remote control button may not work. Turn the TV off. I had, myself moved from the old DVR to the Contour2 and used the old number for my Samsung. Then i can immediately go back to that first channel and it works fine. Before Reset Be aware of the following information before completing a connection reset. to reset the mini box: unplug the black power cord from the back of the black mini box. to reset the mini box: unplug the black power cord from the back of the black mini box. Turn it off and unplug it, wait for over a minute . It may take up to 10 minutes to fully reset. From the Contour Stream Player, unplug the HDMI cable. Leave the cable box alone and don't touch any buttons on the remote until it's finished loading. From the wall outlet, unplug the Contour Stream Player power cord. A TV receiver reset may take up to 15 minutes. From the wall outlet, unplug the Contour Stream Player power cord. Why isn't my Contour box working? Next Cox tech changed out cable from pole to house, & house to Contour box. Plz like it worked and dislike it. However, the power button on the TV remote can't be use to turn the STB on or off. Method 1 Rebooting from the Cable Box Menu 1 Open the menu on the cable box using your remote. Use Comcast v1 or v2 drivers in the database. Turn the TV on. Sound loss occurs on all 3 sound outputs from Contour box (TV audio, receiver audio, & hearing aid loop audio), so I think problem is in the Contour box. Hiding Contour cable box behind mounted TV. Make sure your TV and cable box are both on so you can see the image on the screen. Please reboot the cable box again, leave it unplugged from power outlet for 10 minutes, replug back in and check. You only need a cable box to watch TV. Why isn't my Contour box working? Again, the first step is always rebooting the device - switch it off and then switch on after a couple of minutes. Hiding Contour cable box behind mounted TV. There is a box on-screen saying to call Cox and tell them 3.1.1.1 I need to change the channel to get a station to appear. Prior to ending the call, I was provided with a ticket number, was told that the issue was escalated, and was informed that if the issue wasn't from the cable provider then I would most likely be given a newer model TV from the company. The Cable/Satellite box setup procedure is used to allow control your STB using your TV remote. Rebooting the dvr does not help. I am thinking if putting a small shelf behind the tv so that I can mount the Cox Contour cable box behind the TV. 1. Your problem sounds like you are turning off your box when it is tuned to a SDV channel. Contour is only installed on a cable box. Plug in the HDMI cable and then the power cord. Likewise, how much does Contour TV cost? Reset box repeatedly, problem recurred Cox techs swapped out box, same problem. Why is my contour cable box blinking Is your Cox panoramic WiFi not working and you can't find a decent guide on what to do online? I was told to contact my cable provider to see if there was an update sent that could have stopped the remote from working with the cable box. Others had no power or that they were used from previous jobs and could not be installed correctly. We recommend you use the new cables included in your kit. Before you call Cox up telling them how unreal their service is, we're here to help you! Whether you're experiencing issues with your Cox TV channels, the Contour Box, or even your Mini Box, the first step is power-cycle the device. Some STB models are not compatible with Cable/Satellite box setup. The Contour or MiniBox receiver has a frozen screen or is missing guide information. So each time, we do a hard reboot and it restarts and works fine. Use Comcast v1 or v2 drivers in the database. First, screw one end of the coax cable 1 into an active cable outlet (try the same outlet where your previous cable box was connected) and the other end into the "Cable from Wall" port on the back of your new Contour box. Then, plug the blue end of the . Why isn't my Contour box working? If you have a Cox TV Remote controller and you have one or several buttons not working then watch this possible easy fix. That's why you may have to cycle power repeatedly or just wait. The following are the possible causes for sound not to output when a cable box is connected to an AV receiver and to the TV using an HDMI® cable. cox mini-box trouble shooting 04/19/2016 at times, it may be required to reset the cable box in order to restore service, or resolve issues. TV; Members; Mentions; Tags; More; Cancel; New Post Turn it off and unplug it, wait for over a minute,. Before you call Cox up telling them how unreal their service is, we're here to help you! If you have a Cox TV Remote controller and you have one or several buttons not working then watch this possible easy fix. Close. Learn how to troubleshoot and restart your Cox cable box with this video.Get Contour TV Help - Cox Supporthttps://www.cox.com/residential/support/tv.htmlOrde. if resetting the mini box does not resolve the issues, follow the . A quick reboot might fix it - just unplug the power cord from the wall, wait about 20 seconds, then plug it back in. wait 60 - 90 seconds, and re-insert power plug.it may take up to 5 minutes for the box to reset. A quick reboot might fix it- just unplug the power cord from the wall, wait about 20 seconds, then plug it back in. Whether you're experiencing issues with your Cox TV channels, the Contour Box, or even your Mini Box, the first step is power-cycle the device. I have a recently installed cable box well this is the third one. If the settings of the cable box is not set correctly. If the problem still persists then call the cable company to get the cable box replaced, your TV is just fine and the problem is definitely with the cable box. Get Help and support for setting up or troubleshooting your Cox Contour TV service. Prior to ending the call, I was provided with a ticket number, was told that the issue was escalated, and was informed that if the issue wasn't from the cable provider then I would most likely be given a newer model TV from the company. If rebooting your Contour box does not resolve your issue, try rebooting your Gateway by following the same steps you did when rebooting your . You can use the TV button to turn the set-top box on or off after following the provided steps: Depending on the STB device, some buttons on the remote may not respond. Learn tips on how to use your remote, the Contour app, voice commands, DVR settings, and more. Allow the equipment to restore service. Reboot your Contour Stream Player. 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